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Booking and General terms of rental

 

RENTAL CONTRACT DURATION
The rental contracts are concluded for a maximum period of twelve months. Contract renewal is subject to the availability of the apartment and to the payment of additional agency fees according to the new contracted period.


BOOKING, TERMS OF PAYMENT
TO BOOK: after you have received our offers and the availabilities of the selected apartments or of equivalent apartments, send us (by fax or by Email) your final choice for which we put a 24 hour option and send you the booking conditions. In order to secure the booking, you should send us a duly signed booking form, a copy of your passport and the names of the people supposed de stay in the apartment. You then proceed to the payment of the agency fees.


Agency fees

  • Under 3 months, the agency fees are generally 30% of the total rental period (tax incl.).
  • From 3 months to 6 months, the agency fees are the same as for a 3 month rental.
  • Over 6 months, the agency fees are equivalent to 1,5 month rent due do the owner (tax incl.) i-e around 1.25 month (tax excl).

The above mentioned agency fees are non-refundable in case of cancellation or modification. However, you will be given the opportunity to take out cancellation insurance at the booking.

You will have the choice

  • either to use your credit card
  • to make a bank transfer (transfer fee borne by the tenant)
  • or to send a French bank check

You will receive from us a confirmation fax or e-mail with all of the details for your arrival and your stay and a rental contract (In some cases the rental contract may be sent directly by the owner of the apartment).

Your SIGNATURE will be required on the CONTRACT. You will have to send it back to us by fax, or as scanned document to confirm the booking within 72 hours.

The balance of the total price (in the case of rentals shorter than 3 months; or the three first months for rentals longer than 3 months) must be paid by credit card, bank transfer or French check, 4 weeks before the arrival day.

In the case of a stay longer than three months, the balance due for the 2nd  three months  must be paid at the end of the second rental month, and so on for the following quarters.

MAJOR CREDIT CARDS ACCEPTED
Visa, Master Card are welcomed.

A TENANT DEPOSIT will always be requested at your arrival (see below).

CANCELLATION OR CHANGE OF STAY
If you cancel before arrival, regardless of the reason or date of the cancellation, there is no refund of the amounts paid. However, in the case of a change in the dates of your stay:

  • If the apartment is available at the new requested dates, you will be charged an additional 60€ fee (all taxes included) for the contract modification.
  • If the apartment is not available at the new requested dates, the change will be considered as a cancellation.

If you cut-short your stay, regardless of the reason or date, the rent paid will not be refunded.
Some insurance covers the totality of the total price amount of the rental in cases of force majeure.

We advise you to take out cancellation insurance when booking. See our Public Liability & Cancellation insurance offers (link)
Or Please consult us or your regular Insurance company or Credit Card Organization.

CHECK-IN / CHECK-OUT
Check-in time :after 3:00 p.m.
Check-out time : before 11:00 a.m.
Arrangements for the day of your arrival to be organized.

You will be welcomed to your apartment personally by MAP staff. MAP will therefore need to know your exact time of arrival. Arrivals are between 3:00 p.m. and 6:00 p.m. on normal business days. For arrivals and departures before 8:00 a.m. or after 6:00 p.m. weekdays, or on Sundays or French holidays we will charge an extra 50 Euros. No check-in/check-out between 10:00 p.m. and 6:00 a.m.
You may be able to arrive before 3:00 p.m. depending upon the apartment readiness and MAP staff availability

RATES INCLUDE

  • All taxes
  • Amenities and services described as "included" in the Apartment presentation.
  • Services included in the Triple Play package (Broadband internet access, telephone, television) if mentioned in the apartment description.
  • Electricity and gas for weekly rentals (with a weekly price).
  • Basic apartment insurance except for guest luggage and valuables and occupant personal liability insurance.

RATES DO NOT INCLUDE

  • Electricity and gas according to meter for monthly rentals (with a monthly price).
  • Phone calls, internet and television services not included in the above mentioned package or in case no such Triple Play package is available in the apartment.  
  • Cleaning service after departure: for weekly rentals, a lump sum will be applied based on the size of the apartment and the duration of the rental. For the rentals on a monthly basis, this service will be charged 26 Euros per hour (incl. VAT).

The house / linen cleaning service is priced with the assumption that the apartment has been used properly: dishes washed, garbage put in the garbage area, proper use of the available linen without any deterioration, no use of extra linen other than that provided at the rental…In case of non respect of those simple rules, additional cleaning fees may be charged to the tenant.

  • Services on request such as extra housekeeping, extra linen, laundry service, baby bed, fax.
  • The household insurance. In the case of rentals longer than 3 months, a comprehensive household insurance should be taken out by the tenant before entering the apartment
  • Insurance for guests' luggage, cash or valuables. Please contact your insurance agent before travelling. A certificate of public liability insurance should be presented to My Apartment in Paris on your arrival day. If not, you should take out ADAR cancellation insurance when booking. (More details )
  • The residence tax, computed on a prorata basis, for any Long Term stay, i.e. longer than three months. 

BANK CHARGES

  • All bank charges related to a payment by bank transfer will be borne by the tenant.
  • In case the rent due to the owners is paid by Visa or Mastercard, the corresponding bank charges (2%) will be borne by the tenant
  • No bank charge will be borne by the customer for the payment of the My Apartment in Paris fee by Visa card or Mastercard.

SECURITY DEPOSIT

  • A security deposit is required at the entrance in the apartment. Its amount equals 70% of the total price, with a minimum of 1.4 weekly prices and a maximum of 1.4 monthly prices.
  • For stays shorter than two weeks, the security deposit can be replaced totally by a tenant’s card imprint (or authorization to charge if needed).
  • For stays longer than two weeks and less than three months, only half of the security deposit can be replaced by a tenant’s card imprint (and authorization to charge if needed).
  • For stays of three months or more the security deposit will have to be paid totally by the tenant

The deposit can be paid:

  • In cash
  • By Bank transfer
  • By Card (2% transaction fee)
  • The deposit will be reimbursed to the tenant, one month maximum after the end of the rental, after deduction of the damages, if any, caused to the apartment and its contents and of other amounts due by the tenant (phone, electricity consumptions).
  • In case of deposit refund by card, no additional transaction fee is applied.

EXTENSION OF A LONG TERM CONTRACT
In case of extension of a long term rental beyond the initial contract duration, additional agency fees will be applied corresponding to a new contract establishment fees. Their amount excl. VAT will be 8% of the rent due to the owner for the period of the extension with a maximum of 100% of the rent. The duration of each extension will not exceed 12 months.

MAP reserves the right to substitute accommodation of equivalent or higher category to that booked by guest if circumstances require.
USE OF THE APARTMENT

The tenant commits himself to use the apartment with due care and diligence, to house only the number of occupants mentioned in the rental contract, to use the rented facilities as a temporary home, excluding professional use of any kind. He commits himself to create no nuisance that could disturb the neighbourhood (noise, odour). The non respect of any of the above mentioned rules may justify a breach of the rental contract by the owner.

No smoking
Unless otherwise indicated, smoking is not allowed in the apartments. Any breach in this rule, may justify additional cleaning and deodorization fees.

No animals
Unless otherwise indicated, animals are not allowed in the apartments.

INTERPRETATION
In case of any doubt on the interpretation of the above general terms, the French version shall prevail over the English version.